Zoom Phone Review 2019 – Is it a best Enterprise Phone System?

Are you looking to purchase Zoom phone from Zoom us? Please read our latest and detailed Zoom Phone Review. Find the #1 reason to buy it!

What is Zoom Phone?

Zoom Phone is the next-generation cloud-based phone system that brilliantly integrates video, voice, messaging and conferencing into on simple and easy to use phone system. Previously called as Zoom Voice, Zoom Phone is the best add-on you can have for your Zoom Meeting subscription.

Zoom Phone – How does it Work?

Zoom Phone system works like our regular phone system but with added features as you don’t need to open or search a software for conducting meetings or to chat with your customers. With Zoom Phone, you can seamlessly replace your existing public switched telephone network(PSTN) and PBX solution and use zoom phone for all your incoming and outgoing calls with your customers and have a single platform to communicate, collaborate with your customers. Zoom phone system supports Windows, MacOS, iOS and Android apps.

Zoom Phone Cost/Pricing

Zoom Phone system starts at $10 per month for a single user and it is specified that you need to have at least 1 pro host subscription and 50 employees in your office to use the zoom phone system.

Zoom Phone Features

Zoom Phone offers a lot of features including:

All-in-one cloud-based phone system

Zoom Phone is one of the best all-in-one cloud based system that allows businesses to use a single platform to integrate everything including video, voice, messaging and video conferencing. When you integrate other zoom add-ons, then you will take the zoom meeting and conferencing to a new level.

Centralized management

Provides the administrator to have complete control and easily manage users with a centralized administration portal. The admins can also easily monitor all business transaction made within the company.

Completely Secure

The Zoom phone system is designed to provided secure HD voice service that is totally safe ad secure.

Intelligent Call Routing

With the intelligent call routing and management option, you can never miss a call. Unanswered calls are efficiently routed and connected to other numbers.

Auto Attendant & IVR

The auto-attendant feature helps in decreasing the workload on your receptionists as every call is attended automatically and routed automatically to other number if not attended.

Voicemail & Call Recording

Zoom Phone system allows users to easily record all calls and read transcribed voicemails easily. You can listen to all recorded calls from your mobile phone, desktops and tablets.

Zoom Phone Integration

Zoom Phone can be integrated with other Zoom applications like Zoom Meeting, Zoom Chat, Zoom Room and Zoom Webinar. When you integrate Zoom Room with the Zoom Phone system, you can easily make and receive phone calls from your Zoom Room along with conductive HD video meeting and online conferencing.

Zoom Phone also provides options to integrate with various other external applications Google Calendar, Outlook, Skype, Salesforce etc.

Zoom Phone Setup

To configure a Zoom Phone, you need a Zoom Phone license, Zoom business or Enterprise account. Login to your Zoom account and under the menu “Zoom Phone” you will need to provide details about your primary number to use the Zoom Phone service, extension number for the Zoom Phone owner along with an emergency number etc.

Zoom Phone Supported Devices

Zoom Phone supports Polycom and YeaLink devices and provides support for the following features including Mutual TLS, Assisted Provisioning, Firmware version supported and Zero touch provisioning. Some of the models supported by Zoom Phone include VVX 101 Business Media Phone, VVX 150 Business IP Phone, VVX 250 Business IP Phone, VVX 350 Business IP Phone, T21P E2 Entry Level IP Phone, T23G IP Phone, T27G IP Phone and many more. Please refer the official URL to get more details about all the devices supported by Zoom Phone system

Zoom Phone vs RingCentral

Zoom Phone system is one of the most comprehensive all-in-one solution when it comes to a platform that integrates voice, video, chat, meeting and online conferencing into a single platform.

RingCentral provides users with a powerful cloud system that integrates your phone, video and meetings. You can use your own phone number with RingCentral and the software comes loaded with more than 50 features.

Zoom Phone provides a lot of integration option including integrating with Micorsoft Outlook, Google Calendar, Salesforce, Skype, Hubspot, Zapier. Supports Windows, MacOS, iOS and Android.

Ring Central also provides many integrations to Google, Outlook, Salesforce, Dropbox, Zendesk, and also provides support for Windows, MacOS, iOS and Android.

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